Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? This page explains how to reach us and what we can (and can't) help with.
How to reach us
The best way to contact the US Poker team is by email at [email protected]. Send us as much detail as you can — which page you're referring to, which poker site is involved, and what you'd like us to look at. We read every message and generally reply within a couple of business days, though volume can occasionally push that out a little.
What we can help with
- Corrections or updates to information on a review — bonus terms, licensing details, payment methods, or anything that looks out of date
- General feedback on how we rank and compare crypto and Bitcoin-friendly poker sites like non-GamStop options we cover elsewhere on the site
- Suggestions for a poker room or app you think deserves a look
- Press or partnership enquiries
What we can't help with
We're an independent review site, not an operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity documents, or answer questions tied to a specific player account at any of the sites listed here. For any of that, you'll need to go directly to the poker room's own customer support — most, including the crypto-focused rooms we cover, run live chat or ticket-based support through their client or app.
If your enquiry is about how our rankings work, our About Us page and our Terms and Conditions cover the detail on methodology, affiliate relationships, and how the site operates.
Concerned about your gambling, or someone else's?
If you or someone you know is struggling with gambling, please don't wait to reach out. Call or text 1-800-GAMBLER for free, confidential support available across the US, or visit our Responsible Gambling page for state-specific resources and self-exclusion information. Real money poker, including play at crypto and Bitcoin poker sites, always carries the risk of losing money — never gamble more than you can afford to lose, and never treat poker as a source of income. All real money play on the sites we review is restricted to players aged 21 and over (18+ in a small number of states) — if you're not of legal age in your state, please don't attempt to sign up.
A note on how we're funded
US Poker may earn a commission when readers sign up through links on this site. This has no bearing on how we score or rank poker rooms — our ratings are based on independent research into traffic, software, bonus terms, and payment support, not on advertising spend.